OTIF
Target 70% by Dec--%
Shipped On Time
--%
Despatched by the due date (Interprise)
In Full
--%
Complete, no back-order
Orders Measured
--
12-Month Trend
Dashed line = 70% target (Dec 2026)
Where Orders Missed
Last full month
By Depot
Most Affected Customers
| Customer | Deliveries | Failed | Late | Short |
|---|
Customer
How It Is Measured
- On Time: from Interprise's own delivery record. An order is on time only if every line met its due date.
- In Full: from the order lines. An order is in full only if nothing was back-ordered or short-shipped.
- OTIF: on time and in full, measured per whole order (it is what the customer experiences).
- Headline defaults to the last complete month. Use the selector (top right) to view any month. The current part-month is marked.
Draft for discussion. Next step once the warehouse team takes ownership: capture a reason per missed order (late despatch, stock-out, carrier, customer not ready) so this shows the real causes, not just late vs short.